How do I know that my order has been received?
Once your order has successfully been processed by our system, a confirmation email shall be received. Your confirmation email will be sent to the email address you have provided, containing all order details. This confirmation ensures that your order has been received. If you don’t see this email, please check your spam or junk folders.
If an item in your order is temporarily out of stock, fulfillment may be delayed. You’ll receive an additional email once your order is packed and ready for shipping. This email will include tracking information, allowing you to monitor your parcel’s journey.
If you have any questions about your order, please don’t hesitate to contact us.
Do you deliver outside of South Africa?
Currently, we only ship to addresses within the borders of the Republic of South Africa.
What are the shipping costs within South Africa?
Shipping is a flat rate of R150 nationwide!
When will my delivery arrive?
All orders are shipped via door-to-door courier service. Please ensure someone is available to receive your order at the delivery address Monday to Friday, between 8:00 am and 18:00 pm.
Standard delivery times are 2-4 business days from the date of payment and 5-7 business days during the festive period. Deliveries to remote or outlying areas may vary. Thank you for your consideration.